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Frequently Asked Questions
(click on a question to see the answer)
  Who is eligible for product rebates?
  What is an HET?
  Where do I buy qualifying products?
  How do I determine gallons per flush (GPF)?
  What can I do with my old toilet or clothes washer?
  How do I fill out a rebate form?
  What should I include in my envelope?
  What if I can’t print my application confirmation?
  Where do I send my rebate application?
  How long before I see my rebate?
  I am a Spokane County sewer customer; how do I get my rebate?
  I am a City of Spokane sewer customer; how do I get my rebate?
  Who can I call to ask about my rebate?
  I bought a product for under $100 – do I still get a rebate?
  I have three bathrooms – how many HET rebates can I get?
  I purchased an ENERGY STAR clothes washer last month – can I apply for a rebate?
  How can I be sure the product I’m purchasing qualifies for a rebate?
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